FAQ

We currently carry bracelets for over a dozen pride flags, with more on the way. If there's a flag you'd like to see in the collection, let us know on the custom order page. We can also create bespoke pieces for flags we don't stock yet.

A note on colours: because we use natural gemstones in our semi-precious range, the shades can vary slightly from the digital flag colours. Natural stone comes with its own pigments and impurities, which is part of what makes each bracelet unique. If you're unhappy with your bracelet for any reason, you can request a refund or exchange within 14 days.

You can track your order by checking your email for confirmation of your tracking number, and using this to track with Royal Mail. Please make sure you have entered the correct address details; we cannot be held responsible for any errors. If you still have not received your item, get in touch, and we will try to help. The time it will take for your order to arrive depends on the method you choose:

UK 2-3 days first class (free)

UK priority next working day (at extra cost)

EU/Europe currently paused (see our announcement for details, sign up to be notified when we can start processing more orders)

Rest of World 12-14 days depending on location (please allow up to 30 days for international delays)

If you are not 100% happy with your order, or simply change your mind, you have 30 days to return the item in the original packaging, providing it is unworn, and in original, resellable condition. See our Returns Policy for more information.

Our beaded bracelets come in three main sizes, and there is something to suit everyone.

Small 16.5cm

Medium 18cm

Large 19.5cm

If you discover that your bracelet is the wrong size, get in touch or we can exchange it for you. In the event that you require a custom-made bracelet for a specific size, this can be arranged via the custom order page.

RCREW stands for "Rainbow Crew" (say it out loud: "our crew"). We make LGBTQ+ pride bracelets designed for real-world connection. Each bracelet translates the colours of a pride flag into beaded or semi-precious stone jewellery, creating a coded signal that helps you find your people off screen. Every bracelet is handmade in the UK by disabled artisans at Watford Workshop.

RCREW is a homophone for "our crew".

So if you're in the UK, you'd pronounce it: /ɑːkru:/

And if you're in the US: /ɑːrkru:/

The Bold product range features bright coloured Estrela beads, boldly representing the colours of the pride flags.

The Semi-precious range is made of high quality semi-precious gemstones like agate, tigers eye quartz, carnelian and bronzite. The colours of the semi-precious range can be more muted, as natural stone comes in many different shades and purities. 

Please do! Our customers range from members of the LGBTQ+ community to allies, friends and parents who are excited to show their support. Be part of something great!

Safety First: We know that visibility isn't always safe. In some environments or locations, wearing LGBTQ+ symbols may attract unwanted attention. Trust your instincts: if you feel uncomfortable or unsafe, you can discreetly remove your bracelet. Your safety always comes first. All orders ship in plain, unbranded packaging for your privacy

All of our products are shipped in plain, unbranded packaging, to help ensure discretion and privacy.

We do our best to try to avoid using any potential irritants such as nickel and use silver plated zinc alloy for the metal clasp bead to minimise the risk of reactions. The remainder of the bracelet is made from natural, semi-precious gemstones, and these should not cause a reaction. In the unlikely event that you do suffer irritation, please do tell us as soon as possible.

Please get in touch – we may be able to repair your bracelet for free, or for a small fee plus postage if specific parts are required.

No VAT is currently charged on RCREW orders, as we haven't yet reached the VAT registration threshold. When we do, VAT will be added and prices will reflect this.

For EU and rest of world orders, you may be charged import VAT or duties by your local customs authority before delivery. This is outside our control and varies by country.