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Dear Valued Customers,
Today, we have some important news to share regarding our operations within the European Union.
Due to recent changes under the new General Product Safety Regulation (GPSR), we regret to inform you that RCREW will no longer be able to sell our products within the EU. These new regulations present challenges that significantly impact our ability to continue offering our products to our EU customers.
This decision has not been made lightly. Over the past months, we have explored every possible avenue to comply with the new standards while maintaining the quality and service you expect from us. Unfortunately, despite our best efforts, we have reached a point where it is no longer feasible to continue our sales operations within the EU under the current regulatory framework.
We deeply value our EU customers and the relationship we have built over the years. We are committed to exploring alternative solutions and will keep you informed of any future developments. In the meantime, our team is here to support you with any queries or concerns you might have.
Thank you for your understanding and continued support.
Warm regards,
The RCREW Team
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